Privacy Policy

Edogawa Gosei implements the following privacy policy to protect our customers’ personal information including names, addresses, email addresses, and content of inquiries.

  1. Basic Principles
    Edogawa Gosei recognizes the importance of customers’ personal information. We will comply with all laws and regulations governing the handling of personal information and take every measure to safeguard that information.
  2. Purpose of Use
    Edogawa Gosei will use customers’ personal information only for the following purposes:
    • Respond to customer inquiries or requests.
    • Send requested information, marketing materials, and letters of greetings.
    • Provide services to customers.
    • Promote products, conduct surveys, and send gifts via telephone, email, post, and other means.

    * We will use personal information for hiring activities and managing employee information after joining the company.

  3. Sharing of Personal Information
    Edogawa Gosei may share personal information it collected with its group companies for the purposes listed above. Edogawa Gosei will be responsible for managing personal information when it is shared.
  4. Safeguarding Measures
    Edogawa Gosei will take appropriate measures to safeguard customers’ personal information, including the establishment and implementation of relevant rules, regulations, and internal control procedures; education and training of staff; the adoption of security measures to prevent unauthorized access to, as well as the loss, destruction, alteration, and leakage of, personal information. We will continuously review these measures to ensure personal information is adequately protected.
  5. Disclosure to Third Parties
    Edogawa Gosei may share customers’ personal information with its service providers or business partners for purposes described above. In such cases, personal information will be shared only with companies that implement personal information protection policies and only with the appropriate contractual and other obligations in place. Please note that we may disclose personal information in response to requests or orders from courts, law enforcement agencies, or other public authorities in accordance with the law.
  6. Complaints, Inquiries, and Information Disclosure Requests
    Please contact us via our website’s contact form for any complaints, inquiries, or information disclosure requests regarding personal information in our possession.
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